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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was already a happy PennyMac customer so I gave them first crack at a refinance for my VA loan. I didn't have to submit any documentation whatsoever. The process was quick and efficient and I signed in less than 30 days from my initial phone call. Everyone I dealt with was professional and friendly and answered my questions in a timely fashion. I would recommend PennyMac to anyone looking for a home loan.
Documents were requested multiple times. Emails were sent to us, timely responses were given, and little follow-up occurred. Little things became aggravating. PennyMac makes money off these refinances and people like us - long time customers with great credit and lots of equity - should sail right through this process. Yet it seems PennyMac puts us through the same rigorous process it puts new customers through ... it seems unnecessary and wrong.
This is the second time I've used PennyMac for my mortgage needs. Each time the experience has been exceptional! The process is simple & timely, communication with their agents is spot on, and closing has right on time with set expectations. I won't use anyone else in the future!
My experience was great from the first phone call to the final closing. I was kept informed during all steps.
The process was simple, timely and accurate.
PennyMac is a great company ! Honest! Dependable!
Completely happy
Great experience from start to finish with Pennymac.
My experience with PennyMac Loan Services, LLC has been very good. I used them to purchase my home and then to re-finance it after the interest rates dropped. The service and attention that they provide is exceptional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.