PENNYMAC

Yamil B. 

on Birdeye

5 years ago

I love the online tracking system also making it easy to provide info. The application review w/loan officer Angey Wu was excellent. I'm absolutely grateful for Patrick Peavy, the mymac team member assigned to my loan. During such a stressful time, it was reassuring that he would reply to my questions and concerns in such a timely,thorough and caring manner. Patrick helped ease my nervousness about this process and that's priceless. Thank you! 

Ronald G. 

on Birdeye

5 years ago

Great job. Made refinance easy. 

William C. 

on Birdeye

5 years ago

It was a very positive experience from start to finish. The only MINOR issues were basically caused by me, and Clinton was able to get things taken care of quite promptly. He was away for a few days during the process, but his "team mates" were just as knowledgeable as he was and just as quick to respond and act on anything needed. Overall, a great experience. Thanks, PennyMac, and Carlton, for making a dreaded situation very pleasant. 

Lady Grace L. 

on Birdeye

5 years ago

The overall experience with refinancing with PennyMac was pleasant. 

Kimlyn F. 

on Birdeye

5 years ago

It was different dealing with COVID-19 because the process was taking longer. Our case worker was giving weekly updates, when were getting close to closing. It worked out well for us! Thank you!! 

Jonothan M. 

on Birdeye

5 years ago

Great experience with great customer service! The process was extremely smooth and very fast! We will definitely use PennyMac for our mortgage needs again! 

Kenneth W. 

on Birdeye

5 years ago

It was very clear and quick! The process was easy! 

Amanda C. 

on Birdeye

5 years ago

Everyone was great and friendly, unfortunately time expectations were delayed due to covid . 

Dean Y. 

on Birdeye

5 years ago

Penny Mrva and Xavier made this a painless process. Appreciate the fine efforts of both. Thanks again for getting this done.