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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication and prompt
My loan officer Nathan was well-informed, personable and communicated the process very well. Before I called Nathan I had a loan approval from another lender and I decided to try to get a matched offer from Penney mac, which is my current mortgage holder. Nathan quickly got me a better interest rate at my desired term with out PMI saving me 50K in total payments, which retained me as a current customer. I highly recommend Nathan and Penney Mac.
very satisfied with PennyMac
Thanks for all the help
I am very happy with the rate and the speed to closing, so the end result was great. The issue was that when we got down to the last 2-3 weeks of closing, there was very little communication. Before that time, I would get a call back within 24 hours. So at the critical time when I was very concerned about having everything done in time, I was getting no information. I would email and leave messages and never hear back. Happy, but wish the last part had been more interactive.
Nick's customer service in impeccable! He checked in with me, at least once per week. I have NEVER had anything but strictly professional and knowledgeable experiences with PennyMac. We are so thankful to do business with a company that knows their stuff. Again, THANK YOU NICK, for all of your help. Be Blessed!
What made it great was, all of my questions was answered in a timely manner. And the process went very smoothly. Thanks for the penneymac team.
NA
Deion did a great job assisting with my refinance. I was very pleased.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.