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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone I dealt with just made the process so easy. Any questions I had were either answered immediately or within a day if it wasn’t specially known at the time.
Fast easy & saved me a lot of money. I would highly recommend PennyMac!
We were not explained the process every step of the way. Our loan also got passed around between several different agents that did not communicate with us clearly. We closed 2 weeks later than initially anticipated and felt like the process was drawn out.
They refinanced my original loan and they made the whole process smooth. Great communication skills.
It was such a pleasant experience and I was not expecting that at all lol
I am very happy with the rate and the speed to closing, so the end result was great. The issue was that when we got down to the last 2-3 weeks of closing, there was very little communication. Before that time, I would get a call back within 24 hours. So at the critical time when I was very concerned about having everything done in time, I was getting no information. I would email and leave messages and never hear back. Happy, but wish the last part had been more interactive.
What made it great was, all of my questions was answered in a timely manner. And the process went very smoothly. Thanks for the penneymac team.
Deion did a great job assisting with my refinance. I was very pleased.
My expectations were not only met but exceeded. From initial contact, to pass-off to loan process and even independent signing in our home. Excellent service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,084 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.