PENNYMAC

VOLMY J. 

on Birdeye

5 years ago

Everything was online through email so, it made it easier. you didn't have to be on the phone with someone constantly you didn't have to keep on calling. 

Doris B. 

on Birdeye

5 years ago

Na 

Timothy J. 

on Birdeye

5 years ago

Ben was amazing to work with. He was thorough in his answers and gave me all the time attention I needed to make sure I was comfortable and understanding everything. He was extremely professional and courteous. He did so well that I actually referred my Dad to him who is the middle of closing a refinance with you now. Lana was amazing as well. Brent and I had minimal communication (simply because he came in towards the end) but he was attentive in his check in calls and voicemails! Thank you! 

Jesse S. 

on Birdeye

5 years ago

Your staff was friendly and effective. All requirements were met and we closed on our new house on time. 

KATHLEEN S. 

on Birdeye

5 years ago

Loan processor was very slow in responding to me. Requested documents on Sunday nights, called at inopportune times. Did not seem to understand my explanations. Finally had to refer her to my Financial Advisor. 

Cedric S. 

on Birdeye

5 years ago

Better communication but rates were great. Had great past experience with this firm. 

Larry S. 

on Birdeye

5 years ago

Outstanding service. We are very pleased. Sheila Salings 

BRIAN C. 

on Birdeye

5 years ago

All parties involved were friendly and very informative throughout the process. We were able to close sooner than we expected but it did not change when our first payment was due. The extra savings was truly appreciated during this time. 

Dawn R. 

on Birdeye

5 years ago

PennyMac made this an easy process from start to finish and very professional. All questions we had on the process were clearly explained in a timely manner.