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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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JAMES O.'s profile image
JAMES O. 
4 years ago

I will never ever ever do business with Pennymac again. EVER. I have never in my life encountered such sloppiness, mismanagement and incompetence. I would rather have all of my toenails and teeth extracted than have to go through a closing with you morons again. You could be / should be studied in mba management classes on how not to do business. 

Carl T.'s profile image
Carl T. 
4 years ago

Concerning, pleasant, professional and assuring! What more could a client ask for. Folks at PennyMac should walk with pride with the services they provide and in the manner they are presented! 

PHILIP W.'s profile image
PHILIP W. 
4 years ago

Great job Jacob Rogers. Thanks again. 

Kirk R.'s profile image
Kirk R. 
4 years ago

The lian took a lot longer than I expected but I understand that the recent rate drops and the amount of folks working from home in the US really put a burden on the team. Overall I'm pretty happy and besides the wait, the process was absolutely painless. 

KIMBERLY C.'s profile image
KIMBERLY C. 
4 years ago

Be more clear about how pay off funds are distributed and also give more accurate cash back information 

ROBERT M.'s profile image
ROBERT M. 
4 years ago

Jason gave us great service from start to finish!. 

PHILIP S.'s profile image
PHILIP S. 
4 years ago

Good feedback and guidance. 

Troy T.'s profile image
Troy T. 
4 years ago

good and easy experience. great communication from the team 

ALFREDO T.'s profile image
ALFREDO T. 
4 years ago

My refinance experience with PennyMac was excellent and streamline. I was very happy with the rate they gave me and the people that I worked were very Professional and I felt they were looking out for me. I will gladly give them 10 out of 10 stars. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.