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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,692 reviews
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LOWELL J.'s profile image
LOWELL J. 
on Birdeye

4 years ago

We had e-sign some documents online. PennyMac came to our home for the closing. Half an hour of signing and we have a new lower interest rate ever! Thanks PennyMac! 

James E.'s profile image
James E. 
on Birdeye

4 years ago

Entire refi process was well above expectations. Even closed well before expected date! 

Diana E.'s profile image
Diana E. 
on Birdeye

4 years ago

Over all it was an okay experience. I think timing for calls is important. I'm on the east coast. I would receive calls at 9pm when I'm getting ready for bed. It was important for me to here about loan so I would take call. Also my loan documents were good numbers I was happy with. But it was changed several times and I wasn't notified why and when I asked no one seemed sure why. And the closing disclosures were wrong and needed to be updated. No one let me know that they were updated. 

John D.'s profile image
John D. 
on Birdeye

4 years ago

Went very smooth and was very fast. 

Wanda C.'s profile image
Wanda C. 
on Birdeye

4 years ago

Everything went smooth with NO Problems! 

Camelo M.'s profile image
Camelo M. 
on Birdeye

4 years ago

You should be the one called QUICKEN LOANS because you are really Quick in closing our Refinancing Loan! Thank you very much and God bless you and your team! 

VANESSA M.'s profile image
VANESSA M. 
on Birdeye

4 years ago

Quick responses, very informative and thorough. Easy to talk to. Thank You so much! 

Rashadra S.'s profile image
Rashadra S. 
on Birdeye

4 years ago

N/A 

Christopher A.'s profile image
Christopher A. 
on Birdeye

4 years ago

Antonio was nice and great to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,692 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.