PENNYMAC

Horace Walsh J. 

on Birdeye

5 years ago

From start to finish, we had a wonderful experience. Great pricing and great loan officers. Juan followed up each week to give us updates on our loan and answered all of our questions promptly. 

Judith W. 

on Birdeye

5 years ago

I was unable to get a response from anyone at Penneymac or a period of more than a week! Poor communication and response time! 

WILLIE S. 

on Birdeye

5 years ago

Sarah did an amazing job of communicating and keeping us inform of the process. Very pleased with her efforts. 

Ijagha E. 

on Birdeye

5 years ago

I enjoyed my experience. It was seamless 

Contique Willcot S. 

on Birdeye

5 years ago

Jennifer Ovando was the greatest part. She is an expert in her field. She explained everything perfectly to my level of understanding. My problem is with Jeffreys Johnson. He told me several times that I would need no money for closing. I asked him several times would I have to come to the table with money after he told me no and he repeated, no. When closing came, I had to pay over $700. It wasn't fair to lie to me. 

Tishla D. 

on Birdeye

5 years ago

My original Mortgage was with Penny Mac. I have always paid my mortgage on time. I thought I would do my refi with my own mortgage co. I did a FHA streamline it was supposed to be quick and easy. Application completed may 5th didn't close till Aug 14th. I thought I wouldn't be charged or if so the fees would be lower. Not true had to bring cash to close. I lost more than I gained in my refi and all Penny Mac cared about was making money off of me. I feel taking advantage of. Will File a compl 

RONALD J. 

on Birdeye

5 years ago

My experience was quick and efficient with great communications!! 

Lourdes S. 

on Birdeye

5 years ago

Excellent service 

PREMSAKDA S. 

on Birdeye

5 years ago

No