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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Eric the original loan officer, and Nicholas, the processor, were FANTASTIC to work with. I contacted PennyMac after I started to refinance with my employer. I would received substantial savings to refinance with them, but it did not take too long to understand that they didn't know what they were doing. And - the process for the same loan would have taken months! The only fly in the ointment was the title company and negotiating closing. They missed the first closing and had to reschedule!
Timely, helpful, and pleased with the end result.
Everything was easy and painless. Highly recommended
Thanks
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Everything! Jerrica was outstanding!
Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English.
Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension.
4 star
PENNYMAC has a 4.5 star rating with 48,692 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.