PENNYMAC

MARY C. 

on Birdeye

5 years ago

We felt like we were guided through the process by a knowledgeable team. Communication lines were very strong and we appreciated all of the guidance and patience. 

GLENN M. 

on Birdeye

5 years ago

Thanks 

John A. 

on Birdeye

5 years ago

The PennyMac team, especially John Dorey and Anna Eng , were exceptional professionals. They made the whole mortgage process very easy. Every conversation with them revealed how caring they were about us. We would not hesitate to recommend PennyMac to anyone interested in attaining a mortgage. Our family, from our new home, thanks you from the bottom of our hearts. 

William G. 

on Birdeye

5 years ago

The broker/sales agent we worked with did not communicate very well...nor did he return calls. The only reason I am staying with Pennimac is because of Liem Nguyen who Was always there to answer my call and escalate my concerns to management. 

VOLMY J. 

on Birdeye

5 years ago

Everything was online through email so, it made it easier. you didn't have to be on the phone with someone constantly you didn't have to keep on calling. 

Doris B. 

on Birdeye

5 years ago

Na 

Timothy J. 

on Birdeye

5 years ago

Ben was amazing to work with. He was thorough in his answers and gave me all the time attention I needed to make sure I was comfortable and understanding everything. He was extremely professional and courteous. He did so well that I actually referred my Dad to him who is the middle of closing a refinance with you now. Lana was amazing as well. Brent and I had minimal communication (simply because he came in towards the end) but he was attentive in his check in calls and voicemails! Thank you! 

DOMIVAN J. 

on Birdeye

5 years ago

The whole process was great, and quick. We was also very informed. Any questions we asked we received a quick response. 

Cedric S. 

on Birdeye

5 years ago

Better communication but rates were great. Had great past experience with this firm.