PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,692 reviews
Select a rating
Harjit K.'s profile image
Harjit K. 
on Birdeye

4 years ago

Everyone was super help and understanding. Thanks so much to the whole team! 

DARREN D.'s profile image
DARREN D. 
on Birdeye

4 years ago

The customer service was great. Questions were answered in a timely matter. Kudos to Zachary! 

Dee A.'s profile image
Dee A. 
on Birdeye

4 years ago

You took the time to talk to me and explain things to me. I wish I had had that by the original Realetor and Title people. They just wanted the sale anyway they could get it. For a (0,00 plus house I have had to put in so far over $20,00 into it and I have not scratched the tip of the iceburg. I have just recently spent $7,700 to fix the whole north wall to my basement to keep the floor above it from falling into the basement. They put 7 90" steel beams lining the length of the north wall  

DEREK F.'s profile image
DEREK F. 
on Birdeye

4 years ago

Very timely and professional experience. Tim explained everything in detail, fully answered all my questions, made me feel very comfortable, and met all my expectations! 

RICHARD B.'s profile image
RICHARD B. 
on Birdeye

4 years ago

One of the most important parts of a business deal is the communication part...Mr. Deion Smith returned every telephone call I made within a very short period of time. His ability to explain all the details of this business transaction and put them in my language is a plus. I was very pleased with his professionalism.  

KATRINA B.'s profile image
KATRINA B. 
on Birdeye

4 years ago

I received great communication through the entire process, my questions were answered clearly and quickly! I had absolutely no issues and am very pleased with the service and my new financial rate! I appreciate and thank those that guided me through the entire journey of refinancing. 

JOHN GLAVAS J.'s profile image
JOHN GLAVAS J. 
on Birdeye

4 years ago

We had a great experience 

Gary M.'s profile image
Gary M. 
on Birdeye

4 years ago

The communication process was excellent. I worked with several representatives, all were good, especially Carlton Blood. He was excellent at keeping me informed and helped with the needed additional information. Professional and great customer service. 

WADE H.'s profile image
WADE H. 
on Birdeye

4 years ago

I was so pleased with the process I suggested a friend contact PennyMac. They did and are refinancing their loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,692 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.