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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish, we had a wonderful experience. Great pricing and great loan officers. Juan followed up each week to give us updates on our loan and answered all of our questions promptly.
The process was quicker, smoother and easier than I imagined. Thanks!
I was unable to get a response from anyone at Penneymac or a period of more than a week! Poor communication and response time!
I enjoyed my experience. It was seamless
Beautiful service , humanistic and pleasant!
Paulette Wiley was very professional and easy to work with. Every conversation was was a pleasant experience. She is certainly an asset to your organization.
We were very happy with the entire team and how all things were handled. Big Thank You to Nancy Olivas for all her help!
Overall, I had a very good experience. Faiza was EXTREMELY polite and helpful. There was some minor closing document inaccuracies (wrong address). The time difference between myself and Faiza was a little difficult with communicating a couple times, but still manageable (I work for a company that has sites across multiple time zones, including other countries, so I understand it’s part of the business). Ideally it would’ve been nice to have someone in the same time zone.
Ammie was very helpful and always kept me updated.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.