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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great follow up on all fronts!
All done in a timely manner. Thank you!
I’m happy to be part of PennyMac. You guys try to do the best for your customers
Getting my application approved was fine. After that, it was terrible. You have the worst communication model. You need to have a point person assigned to every loan and EXTENSIONS for every person. It was so frustrating only being able to talk to the "loan processor", who then had to email the closing team about any questions or concerns I had. We closed 3 days late because of the incompetence of the mysterious closing team. Confusing and terrible.
There were some issues with multiple staff being involved in my refi. Lauren was excellent and helped smooth out any miscommunications or confusing messages. Without Lauren, we would not have been able to close on time!
Absolutely Professional!! Smooth and Painless!! All figures and financial expectations spot on!! Let's do it ever few months if the rates continue to drop!!! Thanks again.....
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I have been a PennyMac customer for several years and have always had a good experience with any questions that would come up from time to time as a first time home buyer. PennyMac has been there for me.
Maxwell was excellent at keeping me updated with every step of the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,618 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.