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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,078 reviews
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Sean T.'s profile image
Sean T. 
4 years ago

Jamie clearly explained everything each step of the way. He made a stressful process easy. Thank you! 

John E.'s profile image
John E. 
4 years ago

Jamie was so nice, very helpful and always responsive. Thank you Jamie! 

Philip G.'s profile image
Philip G. 
4 years ago

Brock Walker was my first contact and he did a very good job explaining and returning messages. The one person I really what to to acknowledged also is the young lady in TECH SERVICES that assisted with online guidance, and was a joy to talk to. Unfortunately my notes w/ her name got misplaced, but she is invaluable!!!! Great Customer Service to ALL THE TEAM that assisted us with this process. Thank you, Phil & Erin 

Carlos E.'s profile image
Carlos E. 
4 years ago

Penny mac overall and it's associate team are awesome,they are on top of their game 

Jennifer R.'s profile image
Jennifer R. 
4 years ago

There was very little communication from PennyMac especially after we already paid for the appraisal. In the end I feel as though I should be paid for the work of getting this loan closed because I constantly had to not only reach out to the lender but also but our attorney on overtime trying to get to the bottom of what needed to be provided. As well as the day of closing all the documents were wrong but at that point we were over dealing with it and signed them anyhow with the belief they wou 

JIA C.'s profile image
JIA C. 
4 years ago

good 

Juan P.'s profile image
Juan P. 
4 years ago

Great experience over all. 

JEREMIAH A.'s profile image
JEREMIAH A. 
4 years ago

Everyone in dealt with was friendly and helpful. They made refinancing our home loan easy. 

Tony H.'s profile image
Tony H. 
4 years ago

Great experience, good job glenn 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,078 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.