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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,692 reviews
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TIMOTHY C.'s profile image
TIMOTHY C. 
on Birdeye

4 years ago

- so many different people were contacting me regarding the loan. I didn't know who to contact for what. - was hoping that b/c we were keeping the same mortgage company that this whole process would be a lot easier than it was.... but it wasn't - didn't realize that there would be closing costs again just for refinancing - employees on the west coast should be more considerate of when they are calling people on the east coast. We would get phone calls sometimes after 9pmEST  

Melissa E.'s profile image
Melissa E. 
on Birdeye

4 years ago

The process was easy. Liam kept me in the loop throughout! 

Arturo D.'s profile image
Arturo D. 
on Birdeye

4 years ago

Very pleased with the excellent service our loan officer provided. Antonio responded promptly and checked in through out the process. He was very thorough when answering any questions or concerns we had. Thank you PennyMac team. 

DUGAN M.'s profile image
DUGAN M. 
on Birdeye

4 years ago

Emeldo was great! 

CHRISTOPHER L.'s profile image
CHRISTOPHER L. 
on Birdeye

4 years ago

Our family experienced a seamless process from start to finish. All expectations were clearly communicated, and there was only a minor glitch in the document portal. 

Jeanne D.'s profile image
Jeanne D. 
on Birdeye

4 years ago

Erick Aaron was patient and thorough in assisting us in the loan that met our needs, much appreciated. Then Glen Manalus did an excellent job of guiding us through the process. Thank you. 

Stephen T.'s profile image
Stephen T. 
on Birdeye

4 years ago

This was the second time I have refinanced with PennyMac. Each time was easy and the personnel professional and helpful. 

PATRICK R.'s profile image
PATRICK R. 
on Birdeye

4 years ago

great job 

Reginald B.'s profile image
Reginald B. 
on Birdeye

4 years ago

great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,692 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.