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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication between consumer and company were good and all questions answered.
Respond to emails quickly and within 24 hours at the latest; Understand that loan refinancing is not a full time job for the customer so give them status updates actively; work with the customer to understand which closing schedule fits their needs instead of pushing and rescheduling without giving them appropriate time to discuss with their spouse/partners; be polite and not irritated when customer asks questions;
Easy process. Minimal documentation required.
Easy closing process.
Awesome experience! Great people to work with
Great, fast and thorough process from start to finish!
Liam was a great agent to work with! He was very prompt in get back to us for any questions we had and clearly explained the process for us to understand the next steps. We would love to work with him again in the future.
Feeling hard just refinance
It was a great experience. This was the first closing where I did not feel stressed going through the process.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.