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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,694 reviews
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Jessica D.'s profile image
Jessica D. 
on Birdeye

4 years ago

Always satisfied with PennyMac! Benjamin was so helpful and nice and that always makes a huge difference when buying a home. Highly recommend him for your needs! 

ROBERT B.'s profile image
ROBERT B. 
on Birdeye

4 years ago

5 closings on 7/17/2020-8/20/2020. Received call 8/3/2020, something missing and/or wrong. 2nd closing 8/6/2020. Contacted after the 2nd closing-stating documents incorrect. 3rd closing docs on 8/18/2020 stated second home-incorrect. 8/20/2020 morning closing-Docs stated 2nd home. 5th closing at 8:30-10 pm on 8/20/2020. Trusts/title need correction. Funded 8/25/2020. Trusts/title need correction. Loan caused major stress!!!!! Correct documents on 1st closing would make experience better. 

Phillip D.'s profile image
Phillip D. 
on Birdeye

4 years ago

our refinance and process with PennyMac was clearly explained as to what documents we needed and when. settlement date came surprisingly fast, very pleased. 

EDWARD F.'s profile image
EDWARD F. 
on Birdeye

4 years ago

Hi, We had extremely helpful loan officers and underwriters that made our refinance experience very efficient and easy. I love your online portal. No paperwork! Keep up the great work! 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

4 years ago

Drew kept in touch regularly and communicated all expectations and requirements quickly and concisely. Smooth refinancing experience! 

BRIAN F.'s profile image
BRIAN F. 
on Birdeye

4 years ago

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Todd K.'s profile image
Todd K. 
on Birdeye

4 years ago

Very easy process! Loan officers were very helpful and professional.. just a great overall experience for me.. thank you!! 

DEVIN H.'s profile image
DEVIN H. 
on Birdeye

4 years ago

They did a good job. 

KENNETH P.'s profile image
KENNETH P. 
on Birdeye

4 years ago

Didn't like that after initial contact with loan officer I was thrown in to a maze of portals and help by committe. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,694 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.