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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Elizabeth was thoroughly wonderful!
Fast and easy.
SUPERB PROFESSIONAL CONCISE AND COURTEOUS VERY GOOD JOB
Went smoothly
Faiza was fantastic!
Process was great! Both Carl and Faiza were pleasant to work with. They were patient and knowledgeable.
Hilda did a great job communicating the process, expectations and questions were answered promptly. However, olde republic title company and the notary were sub par. They missed appointments and seemed unprepared at times. If I was PennyMac I would find a different closing company next time. I would highly Recommend Hilda Kuclinski.
Kind representatives and fast service!
Issue 1 > I had to go through the application almost its entirety twice due to system issues, Almost 3 hours on the phone. I should have just stopped then. Issue 2 > Requesting documents multiple times which they already had requested and I had provided. Issue 3 > Not responding to multiple emails Issue 4 > I had to start calling weekly/daily to finally get my loan to close on 8/13, process started 5/22 Extremely frustrating experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.