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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,699 reviews
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John A.'s profile image
John A. 
on Birdeye

4 years ago

The PennyMac team, especially John Dorey and Anna Eng , were exceptional professionals. They made the whole mortgage process very easy. Every conversation with them revealed how caring they were about us. We would not hesitate to recommend PennyMac to anyone interested in attaining a mortgage. Our family, from our new home, thanks you from the bottom of our hearts. 

Yamil B.'s profile image
Yamil B. 
on Birdeye

4 years ago

I love the online tracking system also making it easy to provide info. The application review w/loan officer Angey Wu was excellent. I'm absolutely grateful for Patrick Peavy, the mymac team member assigned to my loan. During such a stressful time, it was reassuring that he would reply to my questions and concerns in such a timely,thorough and caring manner. Patrick helped ease my nervousness about this process and that's priceless. Thank you! 

Ronald G.'s profile image
Ronald G. 
on Birdeye

4 years ago

Great job. Made refinance easy. 

William C.'s profile image
William C. 
on Birdeye

4 years ago

It was a very positive experience from start to finish. The only MINOR issues were basically caused by me, and Clinton was able to get things taken care of quite promptly. He was away for a few days during the process, but his "team mates" were just as knowledgeable as he was and just as quick to respond and act on anything needed. Overall, a great experience. Thanks, PennyMac, and Carlton, for making a dreaded situation very pleasant. 

Lady Grace L.'s profile image
Lady Grace L. 
on Birdeye

4 years ago

The overall experience with refinancing with PennyMac was pleasant. 

Kimlyn F.'s profile image
Kimlyn F. 
on Birdeye

4 years ago

It was different dealing with COVID-19 because the process was taking longer. Our case worker was giving weekly updates, when were getting close to closing. It worked out well for us! Thank you!! 

Kenneth W.'s profile image
Kenneth W. 
on Birdeye

4 years ago

It was very clear and quick! The process was easy! 

Amanda C.'s profile image
Amanda C. 
on Birdeye

4 years ago

Everyone was great and friendly, unfortunately time expectations were delayed due to covid . 

Dean Y.'s profile image
Dean Y. 
on Birdeye

4 years ago

Penny Mrva and Xavier made this a painless process. Appreciate the fine efforts of both. Thanks again for getting this done. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,699 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.