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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The PennyMac team was very easy to work with throughout this process. I would absolutely use them again for any future refi or loan needs. Thanks!
At times the process was very slow and we were asked to resubmit documents we had already submit to the MAC team. Thank you for your support.
The whole process was completed with ease. PennyMac provided status through the whole process and answered all my questions.
Very difficult to get in touch with my representative. Final disclosure did not match the closing documents, which still hasn't been addressed despite multiple requests for explanation. A new final disclosure was sent to me days after closing. I was then told my closing docs were wrong and a new closing had to be scheduled for the next Monday. Then I got a voicemail over the weekend telling me nevermind , everything was ok and then I got a call from a very confused notary Monday afternoon
We were told from the beginning that they were experiencing higher than normal traffic in regards to refinancing due to history low interest rates in the mortgage market. So we knew from the get go that it would take longer than usual for the loan to be processed. I must say it was a lot easier than the first time around.
Five out of five stars. Very easy process with great communications and explanations.
Yester was always there to answer any questions and it was very easy to contact her.
The long periods of being on hold to talk to someone and then it be someone different every time and starting the begining steps all over and over
It was an easy process. not much down time. Nancy and her colleges were very professional
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,310 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.