PENNYMAC

RORY F. 

on Birdeye

5 years ago

The process took a lot longer than expected. I was told not to pay my current loan with expectations of my loan closing but since it didn’t I was almost late on my payment. The process overall was frustrating. 

Valerie S. 

on Birdeye

5 years ago

Good communication. 

ANTHONY W. 

on Birdeye

5 years ago

Icenia Davis and Winston Cutter were awesome to work with. 

Adrienne D. 

on Birdeye

5 years ago

We were not happy having to deal with so many different people from start to finish. In the past we used our own lender prior to our loan being bought by pennymac and dealt with ONE person during the entire process. We had interactions with not less than four people from Pennymac. The man who ended up being our primary contact did not make us feel confident in his knowledge or ability to serve us well. We would not want to use him again. He seemed to be confused and forgetful.  

EDUARDO N. 

on Birdeye

5 years ago

We loved the service and how easily it went 

Michael H. 

on Birdeye

5 years ago

Everything went great. 

LAWRENCE J. 

on Birdeye

5 years ago

Great 

BRANDON L. 

on Birdeye

5 years ago

Thank you for making the loan process done quickly and accurately. I did have a great experience. I definitely come back or refer to friends and family when the need arrive. 

RACHEL F. 

on Birdeye

5 years ago

More prompt updates to my inquiries (had to wait over 1 week to hear back) and it took nearly 2 months to get a correction made to the loan amount. I'm patient so it wasn't too big of a deal and I wasn't in a particular rush to close but I did want to ensure that things were accurate and correct and it took longer than ideal to get that correction and confirmation of accuracy.