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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process of my refinance was awful from start to finish. My agent Andrew was completely overwhelmed. He gave me incorrect info, was unresponsive to calls and emails, and seemed not to care. I had to request to speak to his manager, and stopped dealing with Andrew completely. There were countless errors made - even the closing docs were incorrect, and my loan was nearly derailed. I will be looking to refinance with another company as soon as possible to get to 2.5%.
Get things done within the timeframe promised. Don't request documents be submitted asap and then not look at them for a week.
It was a smooth process from the beginning to the end , Jacob Rogers was great and was very clear in providing information about the process and expectations
A wonderful experience from start to finish
Great communication
The whole process was quick, as can be in these times we're having now, and painless. Any communication was quickly responded to. A great experience overall.
Took over 3 months for the whole process.
Jacob is a wonderful individual. He was available when I called him, which is great! The process was smooth from start to finish.
Everything was great throughout the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,065 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.