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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,811 reviews
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DANIEL E.'s profile image
DANIEL E. 
5 years ago

Great, easy experience 

DANIEL L.'s profile image
DANIEL L. 
5 years ago

Had a great experience. Thank you Jennifer! 

Albert P.'s profile image
Albert P. 
5 years ago

My major issue was the closing. First closing (Saturday) the closing agent did not show up. I tried to call but realized I didn't have her contact info. Jennifer setup another date, but Closing agent did not show up again. Finally, on past Sautuday the closing agent shows up but I WAS NOT told about it, Luckily I was home and the closing tookplace. 

Vamsi B.'s profile image
Vamsi B. 
5 years ago

I was a little upset with the closing process. There are couple of last-minute hiccups. other than that my process went well. 

Gretchen W.'s profile image
Gretchen W. 
5 years ago

Jamie was great. Oscar, the loan- originator was just ok in that some documents had to be redone a couple times and I had to catch the errors even though I don't really know what im doing so that decreased our confidence. The worst part about working with Penny Mac is that we couldn't get in touch with Oscar directly... the numbers we were given never got us to him. Also, the time difference between east and west coast caused some issues. Everything went down to the last minute causing stress. 

Clifford A.'s profile image
Clifford A. 
5 years ago

PennyMac was extremely easy to work with. Even the title company, when they found out our lender was PennyMac said, “oh good, they always get back really quickly.” Overall, a great experience. 

TIMOTHY T.'s profile image
TIMOTHY T. 
5 years ago

Everything was handle in a timely manor and any questions I had they responded to right away. 

RONALD T.'s profile image
RONALD T. 
5 years ago

Awesome 

Ofelia Dela C.'s profile image
Ofelia Dela C. 
5 years ago

Antonio did a great job in preparing my loan and had the closing on the expected date. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,811 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.