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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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It would have been better if I had the loan officer Tyler the entire time if I would have been able to close when I was scheduled. If I was not misguided by the team member “Kyle” who told me after the notary did not show up that I had to pay 1% extra on my closing because the month is now over and we are looking at a new month. When I first start the process it was good everything was smooth then it all went bad on PennyMac side. Manager Shaketta had to be call and got involved who was great.
Tony and Ben were wonderful to work with. They kept me informed every step of the way. They did everything they could to ensure a smooth process. The only issues we had were with the notaries-our closing had to be changed and moved a few times before finally closing.
Awesome
Vitaly and Glenn are assets to your company. Vitaly called me every step of the way and made sure all was done promptly. He called and emailed me and was super helpful in closing my refinancing Thanks again Bob Brown
All of you guys are very friendly very professional specially Icenia and Jason thank you thank you very much to all of you that took care of my needs have a wonderful weekend
I am so pleased with the service provided by Penny Mac. Greatly enjoyed!!!
Very streamline process from the initial application to closing.
PENNYMAC has a 4.4 star rating with 49,230 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.