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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,701 reviews
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James H.'s profile image
James H. 
on Birdeye

4 years ago

Refi loan went smoothly 

Eric N.'s profile image
Eric N. 
on Birdeye

4 years ago

I was very happy with the experience. 

MARY J.'s profile image
MARY J. 
on Birdeye

4 years ago

The process took to long and only towards the end did we feel that we knew what was taking so long. 

Jerry M.'s profile image
Jerry M. 
on Birdeye

4 years ago

It was quick and easy. The only surprise was we got a better interest rate than initially quoted. We couldn’t ask for more. 

DENNIS Mathews J.'s profile image
DENNIS Mathews J. 
on Birdeye

4 years ago

Great experience 

JOHN K.'s profile image
JOHN K. 
on Birdeye

4 years ago

Penny Mac met all of our expectations in the refinance process. 

Richard W.'s profile image
Richard W. 
on Birdeye

4 years ago

Considering our refi took place during a pandemic, the PennyMac team did an exceptional job with communications and funding the loan on our timeline. We enjoyed actually enjoyed the process and few times we needed to speak with Brent or Brandon. Great team!! 

Trevor B.'s profile image
Trevor B. 
on Birdeye

4 years ago

The experience was great. All questions were answered quickly. Closing was fast and smooth. 

ABIGAIL K.'s profile image
ABIGAIL K. 
on Birdeye

4 years ago

Thank you for your work on this loan and clear communication. The only confusion and frustration was due to the long time to close, which was likely due to the pandemic. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,701 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.