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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff were friendly and very professional
A+
The team was very clear in explaining the process from beginning to end. I received regular updates regarding whether or not additional documentation was required. Any questions or concerns I had, regarding closing date timing, were promplty addressed. Overall, this was a very smooth refinance experience.
Kami made it easy and personable. She was always prompt getting back to me and explained things thoroughly. She has a great sense of humor and great presence even over the phone. When I had difficulty with the title company responding to me, she stepped in and handled everything. It was a smooth process with her in charge.
Overall quick and easy process.
Penny Mac was easy to work with.
None
The overall experience far exceeded my expectations. Glenn was courteous and very knowledgeable. Would definitely recommend for anyone to give him a call. You will not be disappointed!
The whole experience is very good. Anything that wasn't correct was fixed right away. Nicole provided an awesome service, and she was on top of everything.
PENNYMAC has a 4.4 star rating with 48,817 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.