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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,270 reviews
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Danielle S.'s profile image
Danielle S. 
4 years ago

The fact that I could close remotely and pick my own location was very convenient. Thank you! 

CHANI S.'s profile image
CHANI S. 
4 years ago

Satisfied! 

Samuel Y.'s profile image
Samuel Y. 
4 years ago

Overall, I had a great experience. Everardo assisted me in getting my rates set in place and Molly assisted and updated me throughout the loan process. I was updated weekly on the progress by Molly and she was very easy to get in touch with by phone if I had questions. The loan process took slightly longer than I had anticipated due to the high volume of loans at the moment, but Molly consistently was on the ball, communicative, and I never felt forgotten or neglected. 

Scott F.'s profile image
Scott F. 
4 years ago

Michael Felton did a great job! Very personable and easy to talk to. Made process go smoothly! 

Shawn S.'s profile image
Shawn S. 
4 years ago

Rachel getting back to me in a promptly timely manner was welcomed. 

STEVEN H.'s profile image
STEVEN H. 
4 years ago

Every single person in the process was great, took the time to completely explain every step of the way. The final step a person (Tiffany) came to my home with a pile of documents, and took her time to carefully explain every step of the way. Lauren and Ae’rele were easy to talk to and very efficient in a professional manner. 

Guilene W.'s profile image
Guilene W. 
4 years ago

The experience was great. Great customer service, very attentive to my needs and my requests were answered in a timely manner. 

STEVE H.'s profile image
STEVE H. 
4 years ago

Everyone was Great!!! 

HUEY H.'s profile image
HUEY H. 
4 years ago

Streamlining through PennyMac was quick and easy. Highly recommend. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,270 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.