PENNYMAC

HERBERT Sanz J. 

on Birdeye

5 years ago

I will advise anyone that is seeking a new loan or a re-finance loan to try PennyMac. They provided me with the best service I have ever received from a loan company-loan broker. 

BLANCA B. 

on Birdeye

5 years ago

The whole process was just perfect. Tony is a great agent. He explained every step of the process. His communication skills are great. Thank you!! 

KORAWN H. 

on Birdeye

5 years ago

Very easy process! 

Ramon G. 

on Birdeye

5 years ago

Kami was very helpful and assisted us in making sure we get great deal. 

Angela H. 

on Birdeye

5 years ago

I was told at the beginning of the process to contact the MAC Team for any questions I might have. Communication with the MAC team was non-existent. Calls weren't answered, messages left but calls not returned, incorrect information given on several occasions, closing cancelled hours after scheduled appointment time without any notification. I could go on and on. I would have canceled if I weren't already so far into the process. 

JEFFREY P. 

on Birdeye

5 years ago

The people @ PennyMac are focused on the customer, and seek to provide excellent service all the way through the process of home loans, refinance procedures, or whatever the needs the customer may have. I would recommend PennyMac to friends & family. I am grateful my home loan is with PennyMac. Thank you, -Jeff 

THOMAS Gaudioso J. 

on Birdeye

5 years ago

- consistent communication from PennyMac - explained process well - timeframe went as expected 

Daniel R. 

on Birdeye

5 years ago

The staff were always friendly and happy to answer any questions we had. 

Robert M. 

on Birdeye

5 years ago

Great to work with and very very fast closing