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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,771 reviews
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ROBERT Davis I.'s profile image
ROBERT Davis I. 
on Birdeye

4 years ago

Did not call me back when i requested. 

TAYLOR M.'s profile image
TAYLOR M. 
on Birdeye

4 years ago

Excellent ! Should have done it with PennyMac the first time , went smoother than expected with Covid delaying a lot of businesses. 

JAMES C.'s profile image
JAMES C. 
on Birdeye

4 years ago

Zack handled our refinance most expeditiously. He was very professional and handled everything in a timely manner. 

BRANDON P.'s profile image
BRANDON P. 
on Birdeye

4 years ago

Super easy and quick process. Started and closed the process in just a few weeks with a great interest rate! 

JERRY P.'s profile image
JERRY P. 
on Birdeye

4 years ago

No comments 

CHAD W.'s profile image
CHAD W. 
on Birdeye

4 years ago

I was told closing was going to be at 9am. It didn’t happen. I had to drive the urgency and process to ensure it then closed at 7:30 pm that day. Poor communication throughout closing day. Not able to get ahold of needed people at PennyMac, docs incorrect. 

Thomas K.'s profile image
Thomas K. 
on Birdeye

4 years ago

Loan process was well communicated, accurate and fast. Very smooth. No complaints. 5 of 5 stars 

Julius E.'s profile image
Julius E. 
on Birdeye

4 years ago

5 star 

LEWIS B.'s profile image
LEWIS B. 
on Birdeye

4 years ago

The team was awesome as always! This happened super fast and was easy to do. When I looked at my refi I only looked at one place because I knew I wanted to stay with the team that would make it happen. I have nothing but great things to say about PennMac. I am a customer for life. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,771 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.