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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,271 reviews
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John G.'s profile image
John G. 
4 years ago

Very good experience 

CHRISTINE C.'s profile image
CHRISTINE C. 
4 years ago

PennyMac made our refi a fast and simple. The whole thing took under 2 months! 

ANN P.'s profile image
ANN P. 
4 years ago

Not timely follow up ..not timely responses to email 

Colin S.'s profile image
Colin S. 
4 years ago

Acknowledge of documents so I did have to call or upload multiple times. Final loan amount being accurate Communication of timelines for signing Understand maximum cashback amounts Overall communications with Kami Returning of phone calls Method to directly reach our PennyMac rep. Jeff was Great!! Chakeeta was very professional and helpful working out significant issues by her staff. 

Kerisha S.'s profile image
Kerisha S. 
4 years ago

The service was excellent! Thanks to Yuri, Sandra and the entire PennyMac team for their hard work and dedication with helping us getting into our beautiful home❤. 

Michael S.'s profile image
Michael S. 
4 years ago

Thank you and your team for all of your help with the refinancing of our home. Everything was excellent service from beginning to end. 

DUSTIN B.'s profile image
DUSTIN B. 
4 years ago

Had a refinance fall through, so I ended up checking here and found an even better rate with a much smoother process. The refinance was extremely quick 

Robert T.'s profile image
Robert T. 
4 years ago

The loan officer was very knowledgeable and an excellent communicator. The help I got from supporting staff was courteous, timely, and clear. 

MICHAEL G.'s profile image
MICHAEL G. 
4 years ago

Timely and courteous 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.