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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process was easy from start to finish. Communication was excellent, dealt with the same agent after initial contact throughout, and received periodic updates on movement of my application behind the scenes.
Issues with the lack of meaningful communication, often which was only received after inquiring multiple times. Process time took longer than anticipated.
Maxwell Maxwell was very great and very prompt.. Always returning emails & my calls in a timely matter. The only thing that I was not happy was with the closing cost, it kept changing but Max was very helpful , understanding, & had lots of patience. But when I was signing final paperwork, I never received final breakdown on everything. So when notary was there to sign final paperwork, I couldn't ask questions and signed them blindly, I wasn't very happy with that.
The refi went smooth. Was pleased that everything that was told to me was factual. Took a little longer then expected but no fault with my loan officers. They touched base every week and keep me updated. JOB WELL DONE, THANKS
Smooth easy process
Excellent service
All the (my) agents I dealt with were courteous, kind and professional. They were a team and made the process smooth and easy. I would recommend and use your services in the future.
Working with Max was great, he kept me informed about my refinance loan on a weekly basis and some things I wasn't sure of he explained in detail so that i could understand. 5 star
We were able refinance from 5.25% down to 3%, resulting in significant monthly savings and a brief break even on closing costs. The process was expedient and convenient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,270 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.