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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Outstanding service!
Pennymac is no 1 refinance lender. I love the way treats customers. Fast service and quick response.
I understand that PennyMAC may be having a flood of calls and not enough workers to handle that amount of call traffic. I still believe that it was EXTREMELY difficult to get in contact with my loan officer. I had no email address I could send to, no chat room and of course the call queue. I believe if a chatroom or email address option was available, the loan officer would be able to multi-task by answering quick direct questions, which would in turn reduce the number of calls coming in.
My experience was very good very very good. That was my first time applying for a refinance I was a little bit nervous but once I spoke to the lPerson who took my application and she explained everything to me I became a little bit calm. Then when Yvonne called me and explain more it was fine. Iwould like to say thank you to you Penny Mac Yvonne for walking me through the whole process and I appreciate your business very very much thank you again
The entire process was seamless and moved along at the speed discussed.
PennyMac made contact just about everyday and it was great. They were right there all the way through. Never had to worry if they had forgotten or if they were working on my new loan or not. I'm glad I decided to go with PennyMac.
The refinance process was super easy. Everyone from the MAC team was very helpful. They kept in touch with me throughout the whole process.
Easy and fast..gina was johnny on the spot.
We had a great experience with the loan officer. The title company is the one that dropped the ball three times! PennyMac did everything they coudld to make it right!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.