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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,270 reviews
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Gerardo M.'s profile image
Gerardo M. 
4 years ago

I originally talked to Rohrey from Pennymac, i had others that were calling, I ended up going with Rohry because he really made sure I received the best deal. 

DENNIS W.'s profile image
DENNIS W. 
4 years ago

I refinanced on two occasions with Pennymac. During the first occasion back in 2016, it was horrible. Agents wouldn't call you back and never provided updates about loan. Also, the process went well past the expected closing because the the person handling the refinance wasn't engaged until a complaint was against them. However, this 2020 experience was like the difference between night and day. From start to finish, the loan processors were fully engaged and returned calls. 

EDUARDO M.'s profile image
EDUARDO M. 
4 years ago

5 Stars Very Pleasant Experience!!! 

Dana V.'s profile image
Dana V. 
4 years ago

Our refinance process went quick and smooth. 

ROBIN M.'s profile image
ROBIN M. 
4 years ago

Very professional, on top of the game 

ARTURO S.'s profile image
ARTURO S. 
4 years ago

I was well informed and on schedule. 

Dane H.'s profile image
Dane H. 
4 years ago

I decided to see the different options of loans due to such low interest rates right now. The Penny MAC Team did an amazing job explaining each option and which would be best for myself and significant other. We were told when the closing would be completed and they did exactly that! Never did I have to worry or stress about anything with our refinancing process. Thank you all who worked on our application and process!! We are so happy. 

LARRY Allison I.'s profile image
LARRY Allison I. 
4 years ago

Once Jerica took over it went smooth. Before her it was silence. Almost canceled if not for jerica. 

David B.'s profile image
David B. 
4 years ago

Jason did a great job for us! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,270 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.