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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,771 reviews
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MARC L.'s profile image
MARC L. 
on Birdeye

4 years ago

Clear and professional communication from start to finish. GREAT experience. 

GUY J.'s profile image
GUY J. 
on Birdeye

4 years ago

PennyMac took the time to explain the streamline process to us and answered all our questions in detail. 

CONNOR V.'s profile image
CONNOR V. 
on Birdeye

4 years ago

Nicholas was awesome, very quick to respond. It took forever to get to closing but I would imagine that was due to the pandemic, which I understand. 

ALBERT V.'s profile image
ALBERT V. 
on Birdeye

4 years ago

I have dealt with PennyMac for some years now and always a very good experience. 

Erin Benton M.'s profile image
Erin Benton M. 
on Birdeye

4 years ago

Happy with the service 

Micah M.'s profile image
Micah M. 
on Birdeye

4 years ago

Nothing to complain about, fairly straightforward process. Thank you PennyMac. 

MARK B.'s profile image
MARK B. 
on Birdeye

4 years ago

I called another highly advertised mortgage company. The way they answered the phone and spoke made me think it was a computer talking. They were cold, arrogant and they were only interested in asking me questions and getting my social to pull a credit report before answering any of my questions as if they were doing me a favor. PennyMac, OK the other hand, asked questions, answered my questions, and then pulled credit report. They seemed very genuine in an effort to help me get a better rate. 

APRIL S.'s profile image
APRIL S. 
on Birdeye

4 years ago

It was aggravating at times but they finally figured it out 

William T.'s profile image
William T. 
on Birdeye

4 years ago

Joseph followed up with us frequently on the status of our loan. He was knowledgeable about the process and was always able to answer our questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,771 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.