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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire process took far, far too long for a simple re-finance program.
The process from start to finish was pleasant, smooth with very detailed information. Eric was on top of it and communicated every step of the way. An excellent experience for me. I work as an insurance agent and will recommend you every time!
The whole process from start to finish was flawless, not a single glitch. Staff was very professional and prompt to any queries.
Happy with everything. Would refer to friends.
Cheree Payton did a great job. The "team" and underwriter asked for the same documents repeatedly. That was not enjoyable!
Very easy process. Pain free and quick.
Molly Christmas was extremely nice and very helpful. She was able to get what was needed when asked. I do understand that it is an extremely busy time and only wish that more communication would have gone out via email to keep me updated or the hold up of the process. I was suppose to close last month but missed the deadline. I almost missed a deadline this month because my loan was sitting until I kept calling to find out what happened.
It was quick, clear cut, except for the numbers keeps oj changing, but last computation is still okay. Agents are all all out to answer your questions.
From our first contact with Emerson through our closing with Sandra—we were delighted with the friendly, warm and very efficient help we received! It was a pleasure going through the entire process and was the least stressful event of our whole move! They should be commended for the excellent job they did. They are both assets to your company and we really appreciate all they did for us! Great job! Many thanks!!!
PENNYMAC has a 4.4 star rating with 48,269 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.