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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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PHILIP G.'s profile image
PHILIP G. 
4 years ago

The entire process took far, far too long for a simple re-finance program. 

CHRISTINE P.'s profile image
CHRISTINE P. 
4 years ago

The process from start to finish was pleasant, smooth with very detailed information. Eric was on top of it and communicated every step of the way. An excellent experience for me. I work as an insurance agent and will recommend you every time! 

Annette R.'s profile image
Annette R. 
4 years ago

The whole process from start to finish was flawless, not a single glitch. Staff was very professional and prompt to any queries. 

Noah S.'s profile image
Noah S. 
4 years ago

Happy with everything. Would refer to friends. 

Lori S.'s profile image
Lori S. 
4 years ago

Cheree Payton did a great job. The "team" and underwriter asked for the same documents repeatedly. That was not enjoyable! 

Thomas Z.'s profile image
Thomas Z. 
4 years ago

Very easy process. Pain free and quick. 

Michael H.'s profile image
Michael H. 
4 years ago

Molly Christmas was extremely nice and very helpful. She was able to get what was needed when asked. I do understand that it is an extremely busy time and only wish that more communication would have gone out via email to keep me updated or the hold up of the process. I was suppose to close last month but missed the deadline. I almost missed a deadline this month because my loan was sitting until I kept calling to find out what happened. 

JACQUELINE C.'s profile image
JACQUELINE C. 
4 years ago

It was quick, clear cut, except for the numbers keeps oj changing, but last computation is still okay. Agents are all all out to answer your questions. 

STEPHEN K.'s profile image
STEPHEN K. 
4 years ago

From our first contact with Emerson through our closing with Sandra—we were delighted with the friendly, warm and very efficient help we received! It was a pleasure going through the entire process and was the least stressful event of our whole move! They should be commended for the excellent job they did. They are both assets to your company and we really appreciate all they did for us! Great job! Many thanks!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.