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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick, efficient, and clear are three words to describe my Refi process. Thanks for the smooth and streamline process!
Great customer service, very quick and so easy.
It would have made it better, if you have one loan officer take care of the overall process. I loved working with Morgan. Then she announce that Jamie would be a good person to work with. So I thought, well as long as is just James, then is fine. Then he announces, that the loan will go on to the overwriters!! That was bad! When the loan process was not moving the way, it should have been, i asked for a Supervisor, someone by the name Robert called me. That supervisor was horrible!!
Everyone kept me posted along the process.
My refinance team were awesome very informative and keep me up-to-date throughout the whole process Rich gave me peace of mind and my closing was earlier than my forecasted date that was awesome. Thank you very much to my PennyMac team
Everyone I encountered was very nice and helpful. But, it always took more than one attempt to get a response. Taking into consideration the unusually high volume of customers requesting assistance during these unprecedented times, I believe everyone tried to manage the best they could.
Eric was very responsive and answered all my questions. The overall process was very smooth and painless.
everything was great, but it took too long
Kelly was great throughout our entire process of refinancing. She communicated regularly and always was pleasant to talk to. She always had time for my questions and knew all the answers. Thank you PennyMac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,014 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.