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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,014 reviews
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Gerald K.'s profile image
Gerald K. 
4 years ago

Availability, honesty, good answers, and friendly. 

Aaron S.'s profile image
Aaron S. 
4 years ago

Very happy with PennyMac loan services! 

PHIL Contreras J.'s profile image
PHIL Contreras J. 
4 years ago

Thanks. 

ERIC F.'s profile image
ERIC F. 
4 years ago

A good experience 

Stephanie J.'s profile image
Stephanie J. 
4 years ago

Andrew was very knowledgeable and always available to answer my calls and questions. 

Jennifer D.'s profile image
Jennifer D. 
4 years ago

The only issue we had is when an automated email that included incorrect information was sent to us. Anna figured out the issue, but it was unfair that both she and I were unaware what the issue was when the email was sent out. 

COLE M.'s profile image
COLE M. 
4 years ago

My customer service representative was great and I enjoyed working with him. He communicated well and was available when I had questions. As a whole my experience with PennyMac could’ve been better. The process has better defined with a timeline that was followed from other lenders I’ve worked with in the past. Thank you, Cole 

JOHN Dauer I.'s profile image
JOHN Dauer I. 
4 years ago

Lauren was very helpful and professional 

CURTIS M.'s profile image
CURTIS M. 
4 years ago

The service was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,014 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.