PENNYMAC

DONALD B. 

on Birdeye

5 years ago

Thank you to Steven and Yester were great to speak to and work with for our Refinance with PennyMac! 

GREG M. 

on Birdeye

5 years ago

One thing I really really liked was I called Faiza Saleem four different times and she answered the phone every time and it did not go to voicemail. That saved me a ton of time not playing phone tag and she answered my question each time. This just does not happen this day and age with any business matter. I had to change my signing date and she answered on the first cell and took care of it ASAP . Thank you Faiza Keep up the good work and great customer service. 

Lisa F. 

on Birdeye

5 years ago

Nicole did a great job is following up and keeping us informed and on track. 

Kevin L. 

on Birdeye

5 years ago

xxx 

TIMORA M. 

on Birdeye

5 years ago

For the first time doing this, it was a good experience. Now I am aware of how this works and how to be more proactive in the process. Thanks for all you do especially during the challenging times. 

Annette A. 

on Birdeye

5 years ago

N/A 

Edward G. 

on Birdeye

5 years ago

Throughout our entire experience communication was open and quick. Whether it be a question we had or any timeline information, status of loan application and so on. We were never unsure or concerned with any part of our process. Every Pennymac employee was professional and very pleasant to work with. We would and have recommended Pennymac for any mortgage or refinance needs to all of our family and friends. We hope to stay lifelong clients. 

TINA M. 

on Birdeye

5 years ago

Communication with penny mac and ANY employee is HORRILE. It took me 7 month to close on a refinance, due to penny mac and its employees dropping the ball. I would NOT recommend penny mac to anyone. I am very unhappy with penny mac services. Tina Roberts 

Eileen W. 

on Birdeye

5 years ago

I had a satisfying experience doing business with the Penny Mac team. I’d recommend Penny Mac to anyone who needs a home loan