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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,222 reviews
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John C.'s profile image
John C. 
5 years ago

The service was great and our mortgage was processed quickly! Weekly calls to let us know status was also helpful. The only issue was that we didn't know ahead of time that we needed to provide copies of utility bills at the closing. With everything digital these days it was harder than you would think. 

JOANITA N.'s profile image
JOANITA N. 
5 years ago

My refinance process was smooth and timely 

CRAIG V.'s profile image
CRAIG V. 
5 years ago

It was quick and easy 

Adriana H.'s profile image
Adriana H. 
5 years ago

Such an easy and great experience. I expressed my wants and desires and was giving options that responded. I got a weekly phone call giving me an update. Refinancing was so much easier than I thought it would be. Thank you! 

Jonathan R.'s profile image
Jonathan R. 
5 years ago

Overall the process was great. A few hiccups, but were resolved quickly. Penny Mac exceeded my expectations 

Carmela W.'s profile image
Carmela W. 
5 years ago

Everyone was professional throughout this whole process 

Celina M.'s profile image
Celina M. 
5 years ago

Bad communication Throughout the loan. By down on ending loan was not communicated. Information on ending loan was not accurate. Began with a different loan officer and transferred to another. Loan officer was not professional. Had to ask for the manager to continue loan. Do not recommend ! 

DENNIS A.'s profile image
DENNIS A. 
5 years ago

The team is very go helping get throgh thing and paperwork. 

William S.'s profile image
William S. 
5 years ago

The questions I had were answered and completed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,222 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.