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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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DAN M.'s profile image
DAN M. 
4 years ago

Great service, clear communication. Thank you! 

JOSEPH C.'s profile image
JOSEPH C. 
4 years ago

During this very busy time of many refinancing, PennyMac did a great job in moving this process forward for us. We recommend them to anyone needing home financing. 

Melissa H.'s profile image
Melissa H. 
4 years ago

Service was amazing. I received weekly emails about the loan process and always received prompt responses to any questions. 

WESLEY C.'s profile image
WESLEY C. 
4 years ago

Process seemed to go pretty smooth and received updated on progress at the end of each week. 

Melissa G.'s profile image
Melissa G. 
4 years ago

Brent was FANTASTIC. I felt like he was "on it" and he was very clear in telling me what to expect. I thought the experience was so good that I asked for him to be the loan officer for my rental home refi. 

Barbara P.'s profile image
Barbara P. 
4 years ago

Experience was good 

DIEGO C.'s profile image
DIEGO C. 
4 years ago

Penny Mac and all of their representatives were great! 

Brian C.'s profile image
Brian C. 
4 years ago

Professional and fast from start to finish. 

ROBERTO J.'s profile image
ROBERTO J. 
4 years ago

Never got call backs on the same day sometimes for a week. My monthly payments are higher still than the disclosures indicated. Still trying to communicate and not getting call backs. Very stressfull with closing dates pushed back. I still donthave answers! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.