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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was the worst treatment that I have ever received! I paid over $900 in closing cost for my VA home loan. A VA home loan is not suppose to have me put a payment at closing. Elizabeth Bewen said she would fix it and call me back at closing and never did! I need my closing cost refunded and my appraisal. She kept changing my closing date without communicating with me or my realtor. I left emails and voicemails. I do not understand why someone still haven't called me. Please call 505-686-0223!!
Everything went smoothly we were very happy with the process.
Quicker response to emails. A little more personal touch after the application
Everyone at PennyMac made the process smooth & easy. I was kept updated through my entire refinancing process. I was dreading it at first, but they treated me like family. Thank you PennyMac for your services!
My refinance went smooth and exceeded my expectations.
Nice
My experience with Molly Christmas was exceptional. My answers of five stars or higher refers to her only. I do not like the team approach by PennyMac because I had to deal with way too many people besides Molly. I received document requests over and over again from different people and it seemed like they didn't communicate between themselves. Even now there is a disagreement on the disbursement amount.
The process was smooth. Expectations and requirements were clearly communicated and the followup was exceptional.
From beginning to the final closing, each every individual we worked with were professional, patient and friendly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.