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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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SONYA A.'s profile image
SONYA A. 
4 years ago

Paulette Wiley gave me a total 5 star service. She was very responsive to any questions and concerns that I had. She had patience and understanding with me. I truly appreciate her assistance with the entire process. Paulette is greatly appreciated by me. 

Tony S.'s profile image
Tony S. 
4 years ago

Anna and Tony could not have been more eager and supportive in our purchase of our home. During the COVID pandemic, closing on a home while purchasing a home across the country we were always confident in our team and their desire to get us to the "finish line." We have our dream home thanks to Penny Mac, especially Anna and Tony. 

ATINA H.'s profile image
ATINA H. 
4 years ago

When there's multiple people involved in the process or someone takes over an application/account they should know the history of the case. 

Ardeshir D.'s profile image
Ardeshir D. 
4 years ago

Clinton and the loan officer did a great job during these bad times with Covid 19. I am very happy with these 2 guys. 

ROMAN P.'s profile image
ROMAN P. 
4 years ago

Special Thanks to our officer Lana Thomas !!! She did a great Job !!! Will recommend u Bank to all our friends 

Frederick A.'s profile image
Frederick A. 
4 years ago

Diana Rogel deserves a lot of credit here. Diana was my first contact and was as professional and knowledgeable as could be imagined. I wanted to stay with Diana throughout the entire process. She made me feel safe and always delivered the news, bad or good immediately and kept in constant communication. I missed her immediately once I was referred to the other parts of the process. Sandra was very good. The process was longer but not her fault towards the end. 

BRIAN L.'s profile image
BRIAN L. 
4 years ago

Thank You for handling our refinance in a timely manner 

JOHN C.'s profile image
JOHN C. 
4 years ago

Thanks pennymac! 

CHARLES P.'s profile image
CHARLES P. 
4 years ago

Great communications throughout the entire loan process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.