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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication, better timeliness.
Too long to close a very cut and dry refi
Ivonne Cordero was greatly appreciated! She went about and beyond to help me settle a few matters and I grateful she works at Pennymac. Very courteous and professional. Thank you.
Na
I started my loan process with John Dorey , he was great and answer all my emails the same day (most of the times immediately). After my qualification my contact was James Wright , again super communicative , on top of everything. I did my closing in less than 30 days , thanks to this team, who worked with my deadline. This is my second morgage with PennyMac love working with them.
The whole process was made simple. The penny Mac team. We’re professionals.
Actually Lauren was very accurate, prompt and pleasant to work with
Wonderful experience and great service from both Tiffany and Brent.
My only gripe was that documents were requested "sort of" last minute. All I had was a few days to submit info. Also, the closing document signage was rushed, i guess due to time sensitivity. But other than that, the process was easy and simple, mainly due to this process not being my first time.
PENNYMAC has a 4.4 star rating with 49,222 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.