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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Carlos V.'s profile image
Carlos V. 
4 years ago

Very professional service. I would love to work again with Penny Mac 

Frank S.'s profile image
Frank S. 
4 years ago

other than the time it took for the process, it was very easy. 

Brian M.'s profile image
Brian M. 
4 years ago

N/A 

MICHELE O.'s profile image
MICHELE O. 
4 years ago

Professionally handled. 

Atef A.'s profile image
Atef A. 
4 years ago

Pennymac very professional and I'm so happy with pennymac 

Philip S.'s profile image
Philip S. 
4 years ago

It was okay. 

Matthew S.'s profile image
Matthew S. 
4 years ago

Very friendly and knowledgeable staff. Answered all of my questions and made the process very easy. 

MITCHELL R.'s profile image
MITCHELL R. 
4 years ago

Estimates for monthly payment at the beginning of the process were way off. The information that was incorrectly estimated by penny Mac agents up front (property taxes) is public information that anyone can look up so I was not expecting they were using a number hundreds of percent lower than the real figure. This made the process up front seem misleading. 

Jalesa F.'s profile image
Jalesa F. 
4 years ago

If my loan advisor would’ve accurately communicated with me through the process the closing cost and properly explained rather than me having to call and talk to a random pennymac loan advisor and find out that I even had a closing cost the day prior to closing. The closing date changed three times and every time documents were requested from me that without a doubt should’ve been requested at the beginning of the process. Their were so many issues theirs not enough space to write it all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.