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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,784 reviews
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Margarita I.'s profile image
Margarita I. 
on Birdeye

4 years ago

Thank you Gina Merritt for your excellent professional help. You are the best! 

VICTOR H.'s profile image
VICTOR H. 
on Birdeye

4 years ago

One of the documents stated that I was paying $15 for HOA. There's no HOA here. My final payment was off by $15. 

Nicholas S.'s profile image
Nicholas S. 
on Birdeye

4 years ago

Everything was good. Just things came up during the process that should of been found during the pre screen and when credit was pulled so that way it wasn’t a shock. Felt like the entire loan process was dragged out when it could of been closed on several weeks sooner. Everything worked out and the loan closed but I feel it could of been less stressful during the process if some things were handled better. Thank you for everything and all is good now. 

Jerry W.'s profile image
Jerry W. 
on Birdeye

4 years ago

Patrick Peavy made the process quick and easy. He was professional in every way. Thank you for providing such a fine individual to assist us. 

WESLEY H.'s profile image
WESLEY H. 
on Birdeye

4 years ago

Mr.Mueller was very professoonal. Through the whole process I received weekly updates. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

4 years ago

Very professional, time lines were met, communication was clear and timely. The few questions were answered immediately. 

ANTONIO C.'s profile image
ANTONIO C. 
on Birdeye

4 years ago

Fast and easy refinance. The loan officers were very knowledgeable and made the process very smooth. I would recommend PennyMac to anyone needing loan. 

KEVIN J.'s profile image
KEVIN J. 
on Birdeye

4 years ago

Helpful People, Great experience, Closed faster than expected. 

CHADD M.'s profile image
CHADD M. 
on Birdeye

4 years ago

I was never assigned a loan process specialist in the beginning. I constantly had to call in to get the information I needed, and updates on my refinance. I’m Happy with my loan officer and my refinance rate. Other than that, I wouldn’t say it was a very smooth process as it should have been. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,784 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.