PENNYMAC

Denise C. 

on Birdeye

5 years ago

I had a rough start with PennyMac trying to refinance my mortgage. It took multiple times calling to get anyone to get back to me. My luck changed when I called and Rodney answered and was able to get the ball rolling. Once my loan application was transferred to Nick (Brian) it went very smoothly. He communicated with me regularly and explained the process very thoroughly. He is definitely an asset to PennyMac! Thank you Nick for your professionalism and always positive attitude!  

Douglas B. 

on Birdeye

5 years ago

The process was very easy to understand and complete. I did not experience any problems and the time frame was as expected. 

Benjamin S. 

on Birdeye

5 years ago

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Maurice M. 

on Birdeye

5 years ago

The loan process was seamless. We received amazing service through the entire process. Each member of the PennyMac team was professional and courteous. 

RICHARD B. 

on Birdeye

5 years ago

Great communication. 

SCOTT J. 

on Birdeye

5 years ago

Process was easy. Only had one hiccup during closing but PennyMac corrected it. 

Andrew M. 

on Birdeye

5 years ago

Quick, easy and painless. The only hiccup was the notary from the title company did not communicate well. 

BRYAN W. 

on Birdeye

5 years ago

Everything was simple, very well explained, and everything was completed exactly as I was told it would. No surprises, and no confusion - as easy as could be! 

Mike And Jacque C. 

on Birdeye

5 years ago

Had the pleasure of working with Tabitha and Andrew (Drew) and others during the re-finance process. I had an issue with the closing numbers and this was corrected immediately. Great follow-up and communication by Pennymac. Also, impressed with the 'traveling Notary' which made the closing convenient. Tabitha and Drew are consummate professionals and wouldn't hesitate to work with them and Pennymac again!