PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,784 reviews
Select a rating
Anthony L.'s profile image
Anthony L. 
on Birdeye

4 years ago

Everything went well. One thing I didn't receive was a copy of my appraisal that I paid 450.00 for. If I could get a copy of it I would appreciate it. Thanks. 

LOREN F.'s profile image
LOREN F. 
on Birdeye

4 years ago

We have never experienced a loan or refinance as simple and smooth as this one. Thank you for everything you did. Sincerely, Loren & Anita Fittro 

John A.'s profile image
John A. 
on Birdeye

4 years ago

The whole loan process proceeded without any delays 

Matthew B.'s profile image
Matthew B. 
on Birdeye

4 years ago

Anything could of made this better... I was told things would happen that never did... Not to mention it took over 90 days to get a loan you guys already had done.. Whole thing was ridiculous and very unprofessional 

JOHNATHAN B.'s profile image
JOHNATHAN B. 
on Birdeye

4 years ago

Refinancing my home was way easier than when I purchased it. Everything went so smoothly and quick I almost felt like it wasn't even happening. Anytime I had a question, they were there to answer and they were so friendly. Didn't feel like going through a loan process at all. 

GEORGE BAKER I.'s profile image
GEORGE BAKER I. 
on Birdeye

4 years ago

Smooth experience, got shuffled around to a few different loan servicers throughout the process, but they all were able to quickly come up to speed on my account just by looking at notes and answered every question I had relatively simply. 

Jody F.'s profile image
Jody F. 
on Birdeye

4 years ago

. 

Ikechukwu A.'s profile image
Ikechukwu A. 
on Birdeye

4 years ago

Application process The beginning was great, towards the end of closing was poor, no communication of status of application, probably because of the pandemic or too much client for your staff to handle. 

Mary Z.'s profile image
Mary Z. 
on Birdeye

4 years ago

quicker response from emails 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,784 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.