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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,784 reviews
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DAVID G.'s profile image
DAVID G. 
on Birdeye

4 years ago

Communication was sparse. Could not reach you inmostcases. Loanclosingagent was rude and demeaning. 

John S.'s profile image
John S. 
on Birdeye

4 years ago

Your company not only met my expectations but exceeded them. Not only was the approval fast, but the closing documents were delivered to my house quickly, the whole process took no time at all. 

Jennifer P.'s profile image
Jennifer P. 
on Birdeye

4 years ago

My personal loan agent, Jason Pliska was the BEST in the beginning of the process. As the loan was moved into the next process, it was ok service, not as personalized but still good and they returned my phone calls and emails fairly on time. Thanks for a great streamline, Jason! YOU ARE THE BEST! 

Dominic G.'s profile image
Dominic G. 
on Birdeye

4 years ago

Drew did a great job throughout the loan process keeping me informed and up to date The process from start to closing took only 21 days I have had numerous home loans during my life, this was the smoothest one we had, no surprises Drew and Ryan were very professional throughout the loan process I would strongly recommend them 

WAYNE R W.'s profile image
WAYNE R W. 
on Birdeye

4 years ago

The ability to close our loan in the comfort of our home at a time that was convenient to us was very much appreciated. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

Getting in touch with our loan officer was difficult along with how long it took us to finally close was ridiculous. 

Linc M.'s profile image
Linc M. 
on Birdeye

4 years ago

Good experience. Easy to work with. Timely communication. 

PAUL H.'s profile image
PAUL H. 
on Birdeye

4 years ago

My overall experience was great. From start to finish, Pennymac, made sure I was kept informed of every step of the process. Their personnel were knowledgeable, friendly and easy to work with on my loan. 

RUSSELL C.'s profile image
RUSSELL C. 
on Birdeye

4 years ago

My interaction with Penny Mac for my refinance was quick, easy, and very focused on communication and customer service. They worked to get me a great interest rate and I couldn’t be happier with this experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,784 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.