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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,784 reviews
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Kenneth B.'s profile image
Kenneth B. 
on Birdeye

4 years ago

I appreciated the ability to complete almost everything online. This was very helpful and allowed for me to not have to take time off work to process my loan. 

Kate R.'s profile image
Kate R. 
on Birdeye

4 years ago

I had a clear idea about what I wanted from the loan. I had some confusion about the loan not loading when expected at the end but that was from lack of experience with loan closings of this kind. My only suggestion is the main call in number. I found it difficult to reach who I needed, often with long wait times. I was never sure that I was leaving a message in the right place. The loan officers were excellent, the phone system issues were PennyMac. Overall a very good experience. 

Joseph J.'s profile image
Joseph J. 
on Birdeye

4 years ago

Great interest rate, easy to work with team. 

Jessica B.'s profile image
Jessica B. 
on Birdeye

4 years ago

Quick and easy, especially with the COVID thing ongoing. Great rate and experience! 

JOSEPH I.'s profile image
JOSEPH I. 
on Birdeye

4 years ago

Refi of my VA loan was pretty painless. I t put me and my family in a much better financial position going forward. Thanks PennyMac! 

DANIEL G.'s profile image
DANIEL G. 
on Birdeye

4 years ago

because of 19 ,, things were screwed up . people working from home , getting bad info from the team . I do understand the problems ,,, I got the $$$ so things are good . NOT A NORMAL TIME , If I was going to grade it . about an 85 . Normal would have been better . Thanks Dan 

Robert L.'s profile image
Robert L. 
on Birdeye

4 years ago

The cost was way above other lenders and I had no warning that I had to pay so much out of pocket at the end of the loan. 

LISA H.'s profile image
LISA H. 
on Birdeye

4 years ago

Service was fast & easy 

RONALD Rotan J.'s profile image
RONALD Rotan J. 
on Birdeye

4 years ago

The process was fairly simple and straightforward and done in an extremely timely fashion 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,784 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.