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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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Peter O.'s profile image
Peter O. 
4 years ago

More engagement from start to finish of the loan process. It was all shambles, there was clear lack of transparency from all involved, starting off with Brandon the loan officer all the way to Brian and the other reps. It was almost as if all everyone cared about was lock the refinance (like a "sale" win) and, after that, there was barely any engagements or transparency. I ended finding issues with closing documents which had inaccuracies, clearly given the total lack of professionalism. 

Toni R.'s profile image
Toni R. 
4 years ago

Because our original loan was with Pennymac the refi was painless and done in record time! 

MICHAEL S.'s profile image
MICHAEL S. 
4 years ago

The process very easy and communication was great! This was the best experience I have had completing a refinance of my home. Thanks again!! 

Irene M.'s profile image
Irene M. 
4 years ago

Very prompt for my refinance. 

Ian S.'s profile image
Ian S. 
4 years ago

This was the fastest, most simple loan closing I have ever had. Didn't even have to leave my house. They have set the bar. 

VERONIQUE C.'s profile image
VERONIQUE C. 
4 years ago

Nicholas Hagan was totally professional and absolutely amazing! This is my 5th house and 5th re-fi so I'm very familiar with the process. Nicholas followed up with weekly phone calls to let me know things were progressing on schedule and asked if I had any questions. I had to go out of town to visit my daughter and he assured me I could close on time with a mobile notary. It was a smooth and amazing process. Bonus I got the lowest re-fi rate available! Thanks Nicholas and PennyMac! 

BRANDON M.'s profile image
BRANDON M. 
4 years ago

Tim and James were fantastic! 

Daniel K.'s profile image
Daniel K. 
4 years ago

It went just as I expected it to do. 

JAMES B.'s profile image
JAMES B. 
4 years ago

N 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.