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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,785 reviews
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Christine S.'s profile image
Christine S. 
on Birdeye

4 years ago

Very easy process. I will definitely stay with PennyMac if I decide to refinance again in the future. 

KEVIN E.'s profile image
KEVIN E. 
on Birdeye

4 years ago

The process of refinancing through Penny Mac was very easy and happened quickly! Everyone I worked with from start to finish was excellent. 

DAVID S.'s profile image
DAVID S. 
on Birdeye

4 years ago

Friendly staff, questions were answered in a timely manner. Although one of the documents in closing were incorrect. Was asked multiple times for documents due to how long closing took. 

ROBERT G.'s profile image
ROBERT G. 
on Birdeye

4 years ago

The process was easier than I expected, everything explained clearly, excellent communication verbally and electronically, it was definitely a pleasure working with Greg Johnston!! 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

4 years ago

Process was seamless and stayed within the timeline estimated. 

FRANCISCO V.'s profile image
FRANCISCO V. 
on Birdeye

4 years ago

This was the best experience I've had re-financing my home! My refinancing was seamless and closed on time; the entire process less than 30 days! Also, everyone at Penny Mac was so knowledgeable and responsive - they really focused on customer service. I highly recommend Penny Mac! 

Jeanne C.'s profile image
Jeanne C. 
on Birdeye

4 years ago

Communication was great every step of the way. 

CHARLES G.'s profile image
CHARLES G. 
on Birdeye

4 years ago

I was encouraged to communicate anytime for any reason. My questions and concerns were answered immediately by Senior Loan Officer Richard Kennimer II.  

DONALD B.'s profile image
DONALD B. 
on Birdeye

4 years ago

The bank associates that I worked with were very knowledgable, friendly and helpful throughout the entire re-finance process. They made things easy and expediate! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.