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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,785 reviews
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Tina H.'s profile image
Tina H. 
on Birdeye

4 years ago

Loan process was quick and easy, closing took place in my home, very convenient. 

Alexis M.'s profile image
Alexis M. 
on Birdeye

4 years ago

Marcia Wiggins and Thomas PapaGeorge were very courteous and professional during the entire process and both were willing to answer any questions that I had. 

BRENT M.'s profile image
BRENT M. 
on Birdeye

4 years ago

It would have been an excellent experience had we received a copy of our loan documents. 

Frank G.'s profile image
Frank G. 
on Birdeye

4 years ago

Mono was amazing.. when every I called her she was always listening and got back to me ASAP with an answer. Never had to wait for her... not too many people out there that cares this much for their loan customers, we always had to wait before her. 

Miles W.'s profile image
Miles W. 
on Birdeye

4 years ago

Great 

KEVIN S.'s profile image
KEVIN S. 
on Birdeye

4 years ago

Sara, Clinton and Eric really were committed to making my home refinance happen. They were very competitive and always beat the competition. Thank you for your great customer focus and commitment to keep current customers. 

MANUEL B.'s profile image
MANUEL B. 
on Birdeye

4 years ago

It was quick and easy. Everyone was very helpful. 

CLEVELAND Brown J.'s profile image
CLEVELAND Brown J. 
on Birdeye

4 years ago

The loan processing specialist can improve the customer experience by acting with a sense of urgency, being accountable, meeting the customer expectations, and providing accurate documents in a timely fashion. 

MICHAEL A.'s profile image
MICHAEL A. 
on Birdeye

4 years ago

My refinancing experience with Penny Mac was flawless. I was able to move from quote to close in record time with the assistance of an excellent team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.