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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,222 reviews
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GLORIA P.'s profile image
GLORIA P. 
5 years ago

Linda was awesome. She contacted me weekly, always took my calls, answered my emails and made the process with literally zero stress! 

Sandra V.'s profile image
Sandra V. 
5 years ago

I have enjoyed my experiences with PennyMac teams and will continue to do so as all have provided a great experience. 

Chris M.'s profile image
Chris M. 
5 years ago

The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me. 

GAVEN M.'s profile image
GAVEN M. 
5 years ago

PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic. 

GERALD B.'s profile image
GERALD B. 
5 years ago

Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication! 

KRYSTE S.'s profile image
KRYSTE S. 
5 years ago

Yester was great to work with and very knowledgeable about my whole process of refinancing my home. She answered my questions in a timely manner. I would be glad to recommend PennyMac to my friends and family. 

BRENT C.'s profile image
BRENT C. 
5 years ago

Faiza was AMAZING! She flawlessly balances professionalism with personality. Also, she was incredibly reliable and consistent when it came to messaging and document requests. I especially appreciated the weekly follow ups whether I needed to provide anything or not. It took so much of the mystery out of the process and allowed me to focus on the rest of my busy life, knowing that she had the complications of refinancing under control. 

Richard Denny I.'s profile image
Richard Denny I. 
5 years ago

When our appraisal came in lower than hoped for I gave up on the idea of refinancing, but Liem and his team were able to rework numbers in such a way to make it still very worth it. Even though I had given up, they figured out a way to save me a ton of money with very little needed from me. 

Nicole M.'s profile image
Nicole M. 
5 years ago

Only reason I gave this a great review is because Nichole went above & beyond. I was not satisfied with the title company at all. My husband just passed away not too long ago and they pretty much had no accurate information, so I pretty much did the title search myself & had to prove that multiple things they said were false. They also told me I need to pay for a probate attorney when that was completely false. If it wasn’t for Nichole I would have walked away from this whole process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,222 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.