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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was awesome. She contacted me weekly, always took my calls, answered my emails and made the process with literally zero stress!
I have enjoyed my experiences with PennyMac teams and will continue to do so as all have provided a great experience.
The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me.
PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic.
Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication!
Yester was great to work with and very knowledgeable about my whole process of refinancing my home. She answered my questions in a timely manner. I would be glad to recommend PennyMac to my friends and family.
Faiza was AMAZING! She flawlessly balances professionalism with personality. Also, she was incredibly reliable and consistent when it came to messaging and document requests. I especially appreciated the weekly follow ups whether I needed to provide anything or not. It took so much of the mystery out of the process and allowed me to focus on the rest of my busy life, knowing that she had the complications of refinancing under control.
When our appraisal came in lower than hoped for I gave up on the idea of refinancing, but Liem and his team were able to rework numbers in such a way to make it still very worth it. Even though I had given up, they figured out a way to save me a ton of money with very little needed from me.
Only reason I gave this a great review is because Nichole went above & beyond. I was not satisfied with the title company at all. My husband just passed away not too long ago and they pretty much had no accurate information, so I pretty much did the title search myself & had to prove that multiple things they said were false. They also told me I need to pay for a probate attorney when that was completely false. If it wasn’t for Nichole I would have walked away from this whole process.
PENNYMAC has a 4.4 star rating with 49,222 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.