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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When I finally got through. I had a very good and informative interaction with Ben when I first contacted PennyMac He took the time to tell me several choices or refinance. He listened to me and gave me the options that fit my situation best. I was so comfortable with the information that I went from shopping to going forward with the refinance. Ben also was able to tell me all the steps going forward. Then I was passed on to the next people and they were all helpful and very precise.
You made the whole process easy and fairly quick!
The closer was not well prepared and knowledgeable of your product.
My loan specialist was very knowledgeable and helpful. He called me every week to ensure everything was okay and I was well informed on the status of my loan.
Everybody was very kind and informative I would recommend PennyMac anybody looking for a mortgage for a loan
Everything went smoothly from my first call asking about the 2.75% interest rate drop to the closing. Everyone in the chain was professional, kind, helpful, informative, and patient with all of my questions.
No comparison never did this before thank you
Worked great! Thanks!
Our loan officer was great but when it got to the loan processor it’s like we’d dropped off the radar. We couldn’t get in contact with him to have questions answered, we made mistakes because we couldn’t get the information we needed. Each time we called PennyMac we got someone different person. After many, many, many phone calls we were able to get the loan processors manager and he was able to help us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.