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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication with client and loan processor in terms of responding to emails and phone calls promptly. Have a better customer service skills and knowledge when it comes to answering questions regarding loan.
Nobody responds to my email questions except for Lloyd Smith
You guys were awesome! thanks again :)
She was very helpful and kept me at ease.
I was informed about all the documents that I needed to Refi the house. I made requests for information online about the process and was contacted the next day or so about what I needed. Thank You again for helping me with this Refinance.
Adrianna was amazing. I would recommend this lender to my friends.
Best customer service.
Other than how long it took because of Covid-19, everything went great.
Tracy was very timely with updates and my loan was able to close sooner than anticipated.
PENNYMAC has a 4.4 star rating with 49,227 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.