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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,227 reviews
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STEVE C.'s profile image
STEVE C. 
5 years ago

Better communication with client and loan processor in terms of responding to emails and phone calls promptly. Have a better customer service skills and knowledge when it comes to answering questions regarding loan. 

MARIUS Z.'s profile image
MARIUS Z. 
5 years ago

Nobody responds to my email questions except for Lloyd Smith 

MATTHEW L.'s profile image
MATTHEW L. 
5 years ago

You guys were awesome! thanks again :) 

IAN H.'s profile image
IAN H. 
5 years ago

She was very helpful and kept me at ease. 

Sidney K.'s profile image
Sidney K. 
5 years ago

I was informed about all the documents that I needed to Refi the house. I made requests for information online about the process and was contacted the next day or so about what I needed. Thank You again for helping me with this Refinance. 

Quinn C.'s profile image
Quinn C. 
5 years ago

Adrianna was amazing. I would recommend this lender to my friends. 

Camilo S.'s profile image
Camilo S. 
5 years ago

Best customer service. 

DEREK C.'s profile image
DEREK C. 
5 years ago

Other than how long it took because of Covid-19, everything went great. 

DAVID R.'s profile image
DAVID R. 
5 years ago

Tracy was very timely with updates and my loan was able to close sooner than anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,227 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.