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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Dee H.'s profile image
Dee H. 
5 years ago

Our refinance process went smoothly and the staff was excellent! 

JUAN R.'s profile image
JUAN R. 
5 years ago

Everyone I came in contact with was very knowledgeable, was very professional and provided excellent customer service. We are very happy with our services. 

Ryan C.'s profile image
Ryan C. 
5 years ago

Everything went smoothly. 

ROBERT K.'s profile image
ROBERT K. 
5 years ago

Our ReFi experience with PennyMac was an easy and simple process. Any and all phone communications were handled promptly and agents are professional and pleasant to work with. From start to finish it was a quick and pleasant experience. Highly recommend PennyMac to anyone. 

Christopher M.'s profile image
Christopher M. 
5 years ago

It took a little longer than expected. And the ball was dropped on with one of the notaries 

WADE K.'s profile image
WADE K. 
5 years ago

Great to work with! 

ANTHONY C.'s profile image
ANTHONY C. 
5 years ago

Great customer service and professionalism! 

LISA M.'s profile image
LISA M. 
5 years ago

As soon as I showed interest in refinancing my home with PennyMac, I was contacted by the loan specialist and from there on things went fairly smooth. There was one hiccup, but that was resolved and things got back on tract and I signed with the Notary the next week. I appreciate everyone that was involved in my refinance. 

Daniel A.'s profile image
Daniel A. 
5 years ago

My closing documents were inaccurate several times. My final closing document that I received was different from the one presented to me at the closing table as well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.