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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our refinance process went smoothly and the staff was excellent!
Everyone I came in contact with was very knowledgeable, was very professional and provided excellent customer service. We are very happy with our services.
Everything went smoothly.
Our ReFi experience with PennyMac was an easy and simple process. Any and all phone communications were handled promptly and agents are professional and pleasant to work with. From start to finish it was a quick and pleasant experience. Highly recommend PennyMac to anyone.
It took a little longer than expected. And the ball was dropped on with one of the notaries
Great to work with!
Great customer service and professionalism!
As soon as I showed interest in refinancing my home with PennyMac, I was contacted by the loan specialist and from there on things went fairly smooth. There was one hiccup, but that was resolved and things got back on tract and I signed with the Notary the next week. I appreciate everyone that was involved in my refinance.
My closing documents were inaccurate several times. My final closing document that I received was different from the one presented to me at the closing table as well.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.