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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,798 reviews
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Timothy B.'s profile image
Timothy B. 
on Birdeye

4 years ago

Very easy from start to finish, with handling on the web-site, all Doc's signed on the computer, and Final Doc's were signed at my home with a Notary, very professionally done, I would recommend PennyMac to others. 

DAVID T.'s profile image
DAVID T. 
on Birdeye

4 years ago

Easy process for refinancing. 

THOMAS H.'s profile image
THOMAS H. 
on Birdeye

4 years ago

Penny Mac. Called me and offered a much better rate on my home loan. They did all the work and saved 200 dollars a month. It was very easy. Thank You. TH 

Darrin D.'s profile image
Darrin D. 
on Birdeye

4 years ago

Very personable team with timely responses to your questions! 

HOLLY B.'s profile image
HOLLY B. 
on Birdeye

4 years ago

Communication is key. I was never even contacted to review the closing documents. I had to call to schedule the actual closing date myself. When I did speak to the processor she acted as though I was a nuisance to her. I only spoke to her once throughout the entire process. The only part of the process that I received good service was when I initially applied and spoke to the person who pre-qualified me. 

LEIGH H.'s profile image
LEIGH H. 
on Birdeye

4 years ago

The process with PennyMac was wonderful however the closing was pushed out 4 times due to Amrock Inc. I feel they need to brush up on their efficiency. Belinda was amazing! 

MATTHEW V.'s profile image
MATTHEW V. 
on Birdeye

4 years ago

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Raymond E A.'s profile image
Raymond E A. 
on Birdeye

4 years ago

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NELSON J.'s profile image
NELSON J. 
on Birdeye

4 years ago

Very smooth transition . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.