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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
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Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very easy from start to finish, with handling on the web-site, all Doc's signed on the computer, and Final Doc's were signed at my home with a Notary, very professionally done, I would recommend PennyMac to others.
Easy process for refinancing.
Penny Mac. Called me and offered a much better rate on my home loan. They did all the work and saved 200 dollars a month. It was very easy. Thank You. TH
Very personable team with timely responses to your questions!
Communication is key. I was never even contacted to review the closing documents. I had to call to schedule the actual closing date myself. When I did speak to the processor she acted as though I was a nuisance to her. I only spoke to her once throughout the entire process. The only part of the process that I received good service was when I initially applied and spoke to the person who pre-qualified me.
The process with PennyMac was wonderful however the closing was pushed out 4 times due to Amrock Inc. I feel they need to brush up on their efficiency. Belinda was amazing!
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Very smooth transition .
PENNYMAC has a 4.5 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.