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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service, all information was explained clearly and in a very timely manner.
Good job even with our current environment.
Everything went smoothly
The process was simple and everyone I delt with was very helpful
Nancy Olivas and Jeffrey Benyo were excellent. Jeffrey set the tone for great service initially and he was the one that had to gather all of my info. He was professional, witty and a joy to speak with. Nancy was super communicative and quick to respond to any questions I had. You have a GREAT team a PennyMac which is why I did not shop any other lenders. My experience with you has always been a 10!!!!!!!!!!!!!!!!!!!!!!
Very pleased to work with Nancy
Great customer service!
Clear communication and expectations were outlined very early. Timeline was adhered to and the customer service was excellent even through a few hiccups. First rate lender from day 1 I cancelled another refinance that was in process to go with PennyMac . Thank you!
Covid 19
PENNYMAC has a 4.4 star rating with 49,231 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.