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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went as planned and very organized. Zero complaints, this was a fast and easy process. Highly recommend Pennymac!
i had a great experience. thanks to all involved
Thanks ;)!
Everything went smoothly except for the approval and closing date. I was notified that final approval was granted, then 3 days later (the day before the closing) the loan officer backpedaled stating that the employment verification was not complete and statements were about to expire which delayed the closing date. I made special scheduling arrangements around the closing and this delay could have easily been prevented had I been properly notified. It's not like something new came up.
Very easy and the closing agent that came to my house under extreme weather was very professional and very good at explaining the documents
I don’t typically do reviews. Hopefully someone will look at this that actually call me back for once. It has been almost 5 weeks and I cannot get an answer on why my loan has not been adjusted for my homestead exemption. I have spoke with managers different associates and Lanna multiple times. I certainly wish someone could return an email or a call when promised. In the process of changing loan companies as we speak
Good process at PennyMac. Kami was personable and helpful. I’ve previously provided my feedback regarding your local closing agent.
Tahirah Kelly did an amazing job, never had an issue. She was very prompt in answer questions and taking care my needs. She definitely deserves an A++++. However, I received a letter from PennyMac to refinance my home, called the number several times, no answer. I started this process the first week of March. It’s is now June 10th. I give PennyMac Corp. a C. Sorry, just being honest.
Tracey was a pleasure to work with during a difficult time. She made it very easy.
PENNYMAC has a 4.4 star rating with 48,612 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.