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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
still waiting for an updated closing disclosure for the credits promised. Had to call too many times with questions on discrepancies. Assurances from other loan reps about notary standards during COVID19 were not delivered as told upfront.
Everyone at PennyMac, Kristen, Letisia, Corey, and all the rest, made a complex, multi layered process understandable and attainable by working with me and each other to be able to close ahead of schedule even during an historically difficult time to do business. Thank you for treating me as a partner and friend during the process of finding and financing my new home.
I asked questions that were never answered. They had the city wrong. I told them about it but was wrong on some documents. Had to draw a line thru and initial ever time. Can't wait until Penny Mac sells the loan. At closing same errors.
My loan was processed in a timely manner. Thanks Penneymac.
Kristen and Bailey were great. They answered every question we had and made sure we knew what to expect next.
Multiple people conveyed different things that was not coordinated well amongst the Penny Mac staff resulting in confused expectations and information.
Thank you penny Mac for the outstanding work for our loan
websiite leaves a lot to be desired.
Slow closing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,102 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.